Effective Date: May 28, 2024
Thank you for choosing Auxiliary Outsourcing for your digital recruitment and consulting needs. We strive to provide exceptional services to our clients, and we want to make sure you understand our terms and conditions
Terms and Conditions
1. Introduction
Welcome to Auxiliary Outsourcing (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing and using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
2. Definitions
Client: The person or entity engaging our services.
Services: The virtual assistance services provided by us, as described in the Service Agreement.
Service Agreement: A separate document outlining the specific services to be provided, fees, and other terms agreed upon between us and the Client.
3. Services
We offer a range of virtual assistance services, including but not limited to administrative support, customer service, project management, social media management, and data entry. The specific services provided to the Client will be detailed in the Service Agreement.
4. Service Agreement
A detailed Service Agreement will be created for each Client, outlining the scope of services, fees, payment terms, confidentiality, and other specific terms. The Service Agreement must be signed by both parties before the commencement of services.
5. Client Responsibilities
Clients are responsible for:
– Providing clear, accurate, and complete instructions and information necessary for us to perform the services.
– Ensuring that their use of our services complies with all applicable laws and regulations.
– Communicating any issues or concerns in a timely manner to allow for prompt resolution.
6. Payment Terms
– Fees for services will be outlined in the Service Agreement.
– Payments are due as specified in the Service Agreement. We accept payment via [list accepted payment methods].
– Late payments may incur additional charges as specified in the Service Agreement.
– Failure to make timely payments may result in the suspension or termination of services.
7. Confidentiality
– We are committed to maintaining the confidentiality of all client information.
– Any information provided by the Client will be used solely for the purpose of providing the agreed-upon services and will not be disclosed to any third parties without the Client’s prior consent, except as required by law.
– Both parties agree to keep confidential any proprietary or sensitive information received from the other party.
8. Intellectual Property
– All content and materials created by us during the provision of our services remain our intellectual property until full payment has been received.
– Upon receipt of full payment, intellectual property rights for the specific deliverables created for the Client will be transferred to the Client.
– The Client warrants that any materials provided to us for use in performing the services do not infringe on the intellectual property rights of any third party.
9. Limitation of Liability
– We strive to provide high-quality services but do not guarantee that our services will meet all Client expectations or be error-free.
– Our liability is limited to the amount paid by the Client for the specific services provided.
– We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
10. Termination
– Either party may terminate the Service Agreement with [X] days’ written notice.
– Upon termination, the Client agrees to pay for all services rendered up to the termination date.
– We reserve the right to terminate the Service Agreement immediately if the Client breaches these Terms or the Service Agreement.
11. Amendments
– We reserve the right to modify these Terms at any time.
– Any changes will be effective immediately upon posting on our website.
– Clients are encouraged to review these Terms periodically. Continued use of our services constitutes acceptance of any changes.
12. Entire Agreement
These Terms, together with the Service Agreement, constitute the entire agreement between the parties and supersede all prior agreements, understandings, and communications, whether written or oral, relating to the subject matter herein.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
14. Contact Information
If you have any questions about these Terms, please contact us at info2auxiliaryoutsourcing.com.
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Refunds Policy
1. No Refunds for Services Rendered
At Auxiliary Outsourcing, we put significant time, effort, and resources into delivering our digital recruitment and consulting services. Once we have initiated the process and provided our services, we do not offer refunds for any fees or charges related to those services.
2. Satisfaction Guarantee
While we do not offer refunds, we are committed to your satisfaction. If you have concerns or are dissatisfied with any aspect of our services, please contact us promptly, and we will make every effort to address your concerns and find a suitable resolution.
3. Cancellation of Services
If you decide to cancel our services before they are rendered, please refer to our cancellation policy in our service agreement for information on potential refunds or fees associated with the cancellation.
4. Cancellation Policy
If you wish to cancel our services before they have been initiated, please notify us in writing through your designated project manager.
5. Payment Disputes
If you believe there has been an error in the processing of your payment or if you have any questions about our billing practices, please contact us immediately. We will work with you to resolve any payment disputes as quickly as possible.
6. Changes to this Policy
We reserve the right to modify or amend this No Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or notifying clients through other means.
7. Contact Us
If you have any questions or concerns regarding this No Refund Policy, please do not hesitate to contact us at:
Auxiliary Outsourcing : info@auxiliaryoutsourcing.com
By engaging with our digital recruitment and consulting agency, you acknowledge that you have read, understood, and agreed to this No Refund Policy. Please review this policy carefully before entering into any business relationship with us.